Privacy Policy

Effective Date:

1. Overview

At Markscheme.net ("we," "our," or "us"), we provide high-quality educational PDF materials. This Privacy Policy outlines how we manage the personal information you provide when purchasing documents or interacting with our website. Please note that while we currently operate as the sole provider of all documents on this site, we may transition to a multi-seller marketplace in the future. We will notify users via this page before any such transition occurs.

2. Data Collection

To process your orders and ensure secure delivery, we collect the following data:

  • 1
    Customer Identity: Name and email address used to send your download links and purchase receipts.
  • 2
    Secure Payment Processing: Payments are processed via Stripe Hosted Checkout. Your credit card information is submitted directly to Stripe's secure servers. Markscheme.net never sees, handles, or stores your full card number or CVC on our database. Stripe only provides us with a confirmation of payment and the last four digits of the card for identification.
  • 3
    Technical Logs: IP address and device data to prevent fraudulent downloads and unauthorized sharing of our digital products.

3. Cookies & Tracking

We use "cookies" to enhance your experience. These are small text files stored on your device that help us understand how you use Markscheme.net.

Essential: Required to keep you logged in and manage your shopping cart.
Analytics: Used to see which PDFs are most popular so we can improve our content.

You can manage cookie preferences through your browser settings, though some site features may become unavailable.

4. How We Use Data

Fulfillment

Delivering PDF files immediately after purchase via your dashboard or email.

Security

Detecting "scraping" bots or attempts to distribute our materials illegally.

5. Data Sharing

We do not sell, rent, or trade your personal information. Data is only shared with essential partners (hosting providers and payment processors) or when legally compelled to protect intellectual property rights.

6. Your Rights (GDPR & CCPA)

Depending on your location (UK, EU, or California), you have specific rights regarding your data:

  • Right to Erasure: You may request deletion of your account. We will comply except where we are required to retain data for tax compliance (7 years) as per HMRC/IRS regulations.
  • Do Not Sell My Info: For US residents, we certify that we do not sell your personal information to third parties for monetary or other valuable consideration.
  • Data Portability: You may request a machine readable copy of your purchase history at any time.

Privacy Questions?

We respond to all inquiries within 48 hours.

Email Support